Support Virtual Agent is Here to Help for Xbox Insiders Today! – Xbox Wire

Introducing Help Digital Agent

Help Digital Agent is an AI-powered function constructed to assist Xbox gamers extra effectively clear up their support-related gaming points, and it’s rolling out to pick Xbox Insiders on assist.xbox.com right now. Help Digital Agent can rapidly entry data from assist.xbox.com to reply questions related to Xbox console and recreation assist points. Xbox Insiders situated in the US and with English chosen as their most well-liked language can start previewing the Help Digital Agent right now by visiting assist.xbox.com whereas signed into an account that’s registered with the Xbox Insider Program.

We worth the suggestions from Xbox Insiders for this preview expertise and any suggestions acquired can be used to enhance the Help Digital Agent. As you work together with the Help Digital Agent, you may present suggestions through the “thumbs up” or “thumbs down” button on every of the responses or present suggestions straight through the “Give suggestions” button on the backside of the web page.

Tips on how to Use Help Digital Agent

Beginning right now, Xbox Insiders will see the Help Digital Agent on the “Contact us” web page on assist.xbox.com. Check in with the identical account you registered with the Xbox Insider Program, then you definately’ll see a brand new choice to ask our new Help Digital Agent a query.

When you click on on “Ask a query,” you will note the Help Digital Agent launch in a brand new browser window. You’ll be able to ask the agent questions through textual content or voice, and it’ll reply with related data from assist.xbox.com. If the Help Digital Agent can not clear up the problem, you may request to talk with a stay assist agent so long as it’s inside Xbox Help’s regular hours of operation.

Throughout this preview, you may as well customise your assist expertise by clicking on the ellipsis menu icon and selecting between two completely different Help Digital Brokers.

Tips on how to Get Xbox Insider Help and Share Your Suggestions

When you’re an Xbox Insider searching for assist, please be a part of our group on the Xbox Insider subreddit. Official Xbox workers, moderators, and fellow Xbox Insiders are there to assist. We advocate including to threads with the identical matter earlier than posting a model new one. This helps us assist you one of the best we are able to! Additionally, you may present direct suggestions to Group Xbox by following the steps right here underneath the “Report an issue on-line” part. 

When you aren’t a part of the Xbox Insider Program but and wish to assist create the way forward for Xbox and get early entry to new options, be a part of the Program right now by downloading the Xbox Insider Hub for Xbox Collection X|S & Xbox One or Home windows PC. 

For extra data on the Xbox Insider Program, observe us on Twitter at @XboxInsider.